This section provides information related to common errors and alerts as well as some basic troubleshooting techniques and tools.
If you have a Carilion Clinic assigned user account and password and are having issues with one of their systems you can access their online support system, Edison, here: https://edison.carilionclinic...
If you are having issues and have not found information to help you on this site and would like to contact the IT Department to report an error or make a request for a service, simply Start a Conversa...
Occasionally we've experienced an error when either accessing a project directory or your home drive on a Linux system that there was a file processing error (Stale NFS file handle) This isn't frequen...
At some point while you are working on your machine, you may encounter a dialog box appearing above the clock on your toolbar if you are on a Windows PC or near your clock in the upper right of your d...
If you are having an issue with a Virginia Tech (non-FBRI) resource or system such as Banner, DUO authentication, your VT credentials, etc. you can find a wealth of information on-line and log a reque...
In order to properly set up HokieMart account for procuring items on Amazon, you must update your profile address: - Once logged into HokieMart you must navigate to your name at the top-center of the ...
If you are working with files that have been sent to you or that may have been downloaded from a network drive, website, etc, you may run into one of the two following errors on a Windows-based PC: Wo...