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  1. FBRI Help Center

Information Technology

  1. Account and Password Help

    1. *** HOW TO ESTABLISH, CHANGE, OR RESET YOUR FBRI (NOT VT PID) PASSWORD ***
    2. FBRI Password Requirements
    3. Strong Password Tips
      4. See all 15 articles »

  2. Wireless Network (Wifi)

    1. Eduroam Access
    2. Guest Wifi Access
    3. Connecting to Carilion Clinic AppNet
      4. See all 7 articles »

  3. Network Access

    1. Connecting to the FBRI VPN
    2. Install and Configure the Cisco AnyConnect Software VPN for Windows
    3. Install and Configure the Cisco AnyConnect Software VPN on a Mac
      4. See all 11 articles »

  4. Email and Calendars

    1. LATEST PHISHING EMAILS
    2. Accessing your FBRI Email
    3. Accessing Virginia Tech (non-FBRI) Email
      4. See all 48 articles »

  5. Phone and Voice Services

    1. ZOOM PHONE: Initial Settings
    2. [LEGACY - PRE-ZOOM]: Phone Display
    3. [LEGACY - PRE-ZOOM]: Phone Menu Tree
      4. See all 21 articles »

  6. General Services

    1. URL Shortner
    2. NTP (Network Time Protocol) Server
    3. Internet Domain Name Registration

  7. High Performance Computing and Clusters

    1. Virginia Tech HPC and Cluster Access
    2. FBRI Clusters - Getting Started
    3. FBRI Clusters - Useful Commands
      4. See all 6 articles »

  8. Audio Visual Services

    1. FBRI | HS&T Conference Room List
    2. Recommended Settings for Presentations
    3. Voice and Video Conferencing Options
      4. See all 39 articles »

  9. Software

    1. Matlab - Renewing the current Matlab license
    2. Accessing NiH PubMed
    3. Adobe Products
      4. See all 17 articles »

  10. Tips and Tricks

    1. How to Take a Screenshot in Windows
    2. How to Take a Screenshot on OSX
    3. Electronic | Digital Signature - Adobe Acrobat Pro DC - Create Digital Identity
      4. See all 26 articles »

  11. Troubleshooting, Errors, and Alerts

    1. Submitting a Request or Reporting an Issue (FBRI)
    2. Obtaining Help from Virginia Tech IT
    3. Obtaining Help from Carilion Clinic IT
      4. See all 8 articles »

  12. Secure Data and Computing

    1. What is PII?
    2. What is PHI?
    3. What is HIPAA and HIPAA Compliance?
      4. See all 8 articles »

  13. File Access and Services

    1. Data Storage Guidelines
    2. Admin Shares
    3. Encrypted File System
      4. See all 13 articles »

  14. Printing Services

    1. Changing Your Default Printer - Windows
    2. Add an FBRI Network Printer (Windows)
    3. Add a Printer (Mac OSX)
      4. See all 13 articles »

  15. Research Tools

    1. Survey Tool: RedCap
    2. Survey Tool: Qualtrics
    3. Survey Tool: QuestionPro

  16. IT Resources

    1. IT Resources Overview
    2. IT Services Overview
    3. Storage and Data Protection
      4. See all 4 articles »

  17. IT Policies

    1. FBRI Computer Resources Acceptable Use Policy
    2. University IT and Related Policies
    3. Data Transfer to / from the FBRI
      4. See all 4 articles »

  18. Virtual Machine Environment (VME)

    1. What is the VME?
    2. Accessing and Using the Virtual Machine Environment (VME)
    3. Accessing Lab and Project Data from the VME and HPC Clusters
      4. See all 8 articles »

  19. Requesting Access

    1. How to Request Network and Building Access

  20. Standard Workstations and Printers for Purchase

    1. FBRI Available Computer Equipment (PC Standards)
    2. FBRI Available Printing Equipment (Printer Standards)
    3. PC Standards: MacBook Pro
      4. See all 10 articles »

  21. Pulse Environmental and Equipment Monitoring

    1. Acknowledging/Silencing Pulse System Alarms
    2. Changing your Edstrom Pulse Password

  22. Zoom

    1. About Zoom at Virginia Tech
    2. Installing and Preparing Your PC for Zoom Meetings
    3. Join a Zoom Meeting
      4. See all 18 articles »

  23. Google to Microsoft Migration Resources

    1. !!! Changes to Google Services !!!
    2. Determine Google Drive Usage
    3. Microsoft 365 Cloud Storage Services Help
      4. See all 6 articles »