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Information Technology

  1. Wireless Network (Wifi)

    1. Windows: Connecting to VTCRI-Wireless
    2. Guest Wifi Access
    3. Set Priority of Preferred Wifi Network in Windows 10
    4. See all 9 articles »
  2. Account and Password Help

    1. *** HOW TO ESTABLISH, CHANGE, OR RESET YOUR FBRI (NOT VT PID) PASSWORD ***
    2. Password Reset over VPN for Windows Machines
    3. Strong Password Tips
    4. See all 14 articles »
  3. Network Access

    1. Install and Configure the Cisco AnyConnect Software VPN for Windows
    2. VPN Client Won't Install on Mac | OS X
    3. Install and Configure the Cisco AnyConnect Software VPN on a Mac
    4. See all 11 articles »
  4. Email and Calendars

    1. FBRI WebMail
    2. Add an Internet (Google) Calendar to Outlook for Mac (OS X)
    3. Accessing your FBRI Email
    4. See all 43 articles »
  5. Phone and Voice Services

    1. Avaya Phone Tips and Tricks (How To)
    2. Basic Phone and Voice Mail Operations
    3. Setting Up Your Virginia Tech Voice Mail
    4. See all 15 articles »
  6. General Services

    1. URL Shortner
    2. NTP (Network Time Protocol) Server
    3. Internet Domain Name Registration
    4. See all 4 articles »
  7. High Performance Computing and Clusters

    1. FBRI Clusters - Getting Started
    2. Common Slurm Scheduler Commands
    3. FBRI Clusters - Useful Commands
    4. See all 6 articles »
  8. Audio Visual Services

    1. Recommended Settings for Presentations
    2. Types of Conference Room Setups (Tables, Chairs, etc.)
    3. Connecting to AirServer
    4. See all 26 articles »
  9. Software

    1. Renewing GraphPad Prism
    2. MatLab by Mathworks
    3. Obtaining Microsoft Office and Other Applications
    4. See all 10 articles »
  10. Tips and Tricks

    1. View File Extensions (Windows 10)
    2. Creating Persistent Shortcuts to Network Drives (OSX)
    3. Release/Renew Your IP Address
    4. See all 24 articles »
  11. Troubleshooting, Errors, and Alerts

    1. Obtaining Help from Carilion Clinic IT
    2. Submitting a Request or Reporting an Issue (FBRI)
    3. Error: Stale NFS File Handle
    4. See all 6 articles »
  12. Secure Data and Computing

    1. Virginia Tech Human Research Protection Program
    2. What is PII?
    3. Storing Data in Google Services
    4. See all 8 articles »
  13. File Access and Services

    1. How to Enable and Use Google File Stream
    2. Accessing Lab and Project Shares (Windows | 10)
    3. SSHFS to Mount Remote File Systems Over SSH
    4. See all 13 articles »
  14. Printing Services

    1. Changing Your Default Printer - Windows
    2. Add a Printer (Windows 10)
    3. Add a Printer (Mac OSX)
    4. See all 7 articles »
  15. Research Tools

    1. Survey Tool: RedCap
    2. Survey Tool: Qualtrics
  16. IT Resources

    1. IT Resources Overview
    2. FBRI Network Topology
    3. Storage and Data Protection
  17. IT Policies

    1. Using VT Assets at Home
    2. FBRI Computer Resources Acceptable Use Policy
    3. University IT and Related Policies
  18. Virtual Machine Environment (VME)

    1. What is the VME?
    2. Accessing and Using the Virtual Machine Environment (VME)
    3. What is a Virtual Machine (VM)?
    4. See all 8 articles »
  19. Requesting Access

    1. How to Request Network and Building Access
  20. Standard Workstations and Printers for Purchase

    1. FBRI Available Computer Equipment (PC Standards)
    2. Standard Enterprise Black & White Only Printer
    3. FBRI Available Printing Equipment (Printer Standards)
    4. See all 10 articles »
  21. Pulse Environmental and Equipment Monitoring

    1. Accessing the Pulse / Edstrom (Avidity) System
    2. Changing your Edstrom Pulse Password
  22. Zoom

    1. Zoom, Zoom Room, Kaltura, and Canvas Extensive Documentation
    2. Glossary of Zoom Terms
    3. About Zoom at Virginia Tech
    4. See all 18 articles »