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Information Technology

  1. Wireless Network (Wifi)

    1. Windows: Connecting to VTCRI-Wireless
    2. Guest Wifi Access
    3. Connecting to Carilion Clinic AppNet
    4. See all 9 articles »
  2. Account and Password Help

    1. How to Establish, Change, or Reset Your FBRI (not VT PID) Password
    2. Strong Password Tips
    3. How to Reset or Change your Carilion Clinic Password
    4. See all 12 articles »
  3. Network Access

    1. VPN Access
    2. Accessing the Pulse / Edstrom System
    3. Requesting New Access to a Server
    4. See all 7 articles »
  4. Email and Calendars

    1. VTCRI WebMail
    2. Accessing your FBRI Email
    3. Setting up Outlook for Your Android Device
    4. See all 28 articles »
  5. Phone and Voice Services

    1. Avaya Phone Tips and Tricks (How To)
    2. Setting Up Your Virginia Tech Voice Mail
    3. Basic Phone and Voice Mail Operations
    4. See all 11 articles »
  6. General Services

    1. URL Shortner
    2. NTP (Network Time Protocol) Server
    3. Internet Domain Name Registration
    4. See all 4 articles »
  7. High Performance Computing and Clusters

    1. Virginia Tech HPC and Cluster Access
    2. FBRI Clusters - Useful Commands
    3. FBRI Clusters
    4. See all 7 articles »
  8. Audio Visual Services

    1. Viewing and Sharing Your Zoom Recordings
    2. Installing and Preparing Your PC for Zoom Meetings
    3. Join a Zoom Meeting
    4. See all 37 articles »
  9. Software

    1. Renewing GraphPad Prism
    2. Software Packages Available to You
    3. Anti-Virus Software and Protection
    4. See all 9 articles »
  10. Tips and Tricks

    1. Using screen in Linux to Keep SSH Sessions Running
    2. Reduce the Size of a PowerPoint File (Mac)
    3. Disable Quick Access in Windows 10!
    4. See all 12 articles »
  11. Troubleshooting, Errors, and Alerts

    1. Submitting a Request or Reporting an Issue (VTCRI)
    2. Obtaining Help from Carilion Clinic IT
    3. Error: Stale NFS File Handle
    4. See all 6 articles »
  12. Secure Data and Computing

    1. Virginia Tech Human Research Protection Program
    2. What is PII?
    3. Storing Data in Google Services
    4. See all 9 articles »
  13. File Access and Services

    1. How to Enable and Use Google File Stream
    2. SSHFS to Mount Remote File Systems Over SSH
    3. Accessing Lab and Project Shares (Windows | 10)
    4. See all 10 articles »
  14. Printing Services

    1. Add a Printer (Windows 10)
    2. Add a Printer (Mac OSX)
    3. Print, Scan , Email, Print to/from USB, FAX
    4. See all 6 articles »
  15. Research Tools

    1. Survey Tool: RedCap
    2. Survey Tool: Qualtrics
  16. IT Resources

    1. IT Resources Overview
    2. VTCRI Network Topology
    3. Storage and Data Protection
  17. IT Policies

    1. Using VT Assets at Home
    2. VTCRI Computer Resources Acceptable Use Policy
    3. University IT and Related Policies
  18. Virtual Machine Environment (VME)

    1. What is the VME?
    2. Virtual Machine Environment Overview (VME)
    3. What is a Virtual Machine (VM)?
    4. See all 9 articles »
  19. Requesting Access

    1. How to Request Network and Building Access
  20. Standard Workstations and Printers for Purchase

    1. FBRI Available Computer Equipment (PC Standards)
    2. Standard Enterprise Black & White Only Printer
    3. FBRI Available Printing Equipment (Printer Standards)
    4. See all 11 articles »