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  1. FBRI Help Center

Information Technology

  1. Wireless Network (Wifi)

    1. Guest Wifi Access
    2. Connecting to Carilion Clinic AppNet
    3. Eduroam Access
      4. See all 10 articles »

  2. Account and Password Help

    1. Password Reset over VPN for Windows Machines
    2. *** HOW TO ESTABLISH, CHANGE, OR RESET YOUR FBRI (NOT VT PID) PASSWORD ***
    3. Strong Password Tips
      4. See all 18 articles »

  3. Network Access

    1. Install and Configure the Cisco AnyConnect Software VPN for Windows
    2. Install and Configure the Cisco AnyConnect Software VPN on a Mac
    3. VPN Client Won't Install on Mac | OS X
      4. See all 11 articles »

  4. Email and Calendars

    1. Accessing your FBRI Email
    2. Accessing Virginia Tech (non-FBRI) Email
    3. LATEST PHISHING EMAILS
      4. See all 53 articles »

  5. Phone and Voice Services

    1. Avaya Phone Tips and Tricks (How To)
    2. Basic Phone and Voice Mail Operations
    3. Setting Up Your Virginia Tech Voice Mail
      4. See all 15 articles »

  6. General Services

    1. URL Shortner
    2. NTP (Network Time Protocol) Server
    3. Internet Domain Name Registration
      4. See all 4 articles »

  7. High Performance Computing and Clusters

    1. FBRI Clusters - Getting Started
    2. FBRI Clusters - Useful Commands
    3. Common Slurm Scheduler Commands
      4. See all 6 articles »

  8. Audio Visual Services

    1. FBRI | HS&T Conference Room List
    2. Recommended Settings for Presentations
    3. Types of Conference Room Setups (Tables, Chairs, etc.)
      4. See all 38 articles »

  9. Software

    1. Matlab - Renewing the current Matlab license
    2. GraphPad Prism
    3. MatLab by Mathworks
      4. See all 15 articles »

  10. Tips and Tricks

    1. View File Extensions (Windows 10)
    2. Disable Quick Access in Windows 10!
    3. Release/Renew Your IP Address
      4. See all 26 articles »

  11. Troubleshooting, Errors, and Alerts

    1. Obtaining Help from Carilion Clinic IT
    2. Submitting a Request or Reporting an Issue (FBRI)
    3. Error: Stale NFS File Handle
      4. See all 8 articles »

  12. Secure Data and Computing

    1. Virginia Tech Human Research Protection Program
    2. What is PII?
    3. Storing Data in Google Services
      4. See all 8 articles »

  13. File Access and Services

    1. How to Enable and Use Google File Stream
    2. SSHFS to Mount Remote File Systems Over SSH
    3. Accessing Lab and Project Shares (Windows | 10)
      4. See all 14 articles »

  14. Printing Services

    1. Changing Your Default Printer - Windows
    2. Add a Printer (Windows 10)
    3. Add a Printer (Mac OSX)
      4. See all 9 articles »

  15. Research Tools

    1. Survey Tool: RedCap
    2. Survey Tool: Qualtrics
    3. Survey Tool: QuestionPro

  16. IT Resources

    1. IT Resources Overview
    2. FBRI Network Topology
    3. Storage and Data Protection
      4. See all 4 articles »

  17. IT Policies

    1. Using VT Assets at Home
    2. FBRI Computer Resources Acceptable Use Policy
    3. University IT and Related Policies
      4. See all 4 articles »

  18. Virtual Machine Environment (VME)

    1. What is the VME?
    2. Accessing and Using the Virtual Machine Environment (VME)
    3. What is a Virtual Machine (VM)?
      4. See all 8 articles »

  19. Requesting Access

    1. How to Request Network and Building Access

  20. Standard Workstations and Printers for Purchase

    1. FBRI Available Computer Equipment (PC Standards)
    2. Standard Enterprise Black & White Only Printer
    3. FBRI Available Printing Equipment (Printer Standards)
      4. See all 10 articles »

  21. Pulse Environmental and Equipment Monitoring

    1. Acknowledging/Silencing Pulse System Alarms
    2. Changing your Edstrom Pulse Password

  22. Zoom

    1. Zoom, Zoom Room, Kaltura, and Canvas Extensive Documentation
    2. Glossary of Zoom Terms
    3. About Zoom at Virginia Tech
      4. See all 18 articles »

  23. Google to Microsoft Migration Resources

    1. !!! Changes to Google Services !!!
    2. Determine Google Drive Usage