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Phone and Voice Services

This section contains information related to voice and phone services at the VTCRI.

  • Avaya Phone Tips and Tricks (How To)

    Personalize Labels Home > Options & Settings > Application Settings > Personalize Labels Scroll to button you want to personalize Edit Enter the personalization you want Save Team Buttons – (if you ha...

  • Setting Up Your Virginia Tech Voice Mail

    To set up your new Virginia Tech voice mail, please do the following:  Try the voice mail button on your phone (envelope icon).  If it doesn't call into the VT voice mail system for you,  dial 540-231...

  • Basic Phone and Voice Mail Operations

    Your Phone Number Your phone should display your extension number in the LCD display.  This 5 digit extension should be in the format of 8XXXX. You can dial this extension directly from any VTCRI, VTS...

  • Accessing the Virginia Tech Voice Mail System

    To access the Virginia Tech voice mail system, please do the following:  Press the Voice Mail button (envelope icon) on your desk phone or dial 540-231-1000. When prompted to access your mailbox, pres...

  • Resetting your Voice Mail Password

    Virginia Tech manages and controls the phone services for the FBRI.  If you have forgotten your voice mail password and need to have it reset, please submit a ticket to the Virginia Tech 4Help system:...

  • Dialing Blacksburg Campus

    To dial Blacksburg Virginia Tech numbers from the Roanoke Campus, dial 1xxxx where xxxx is the last four digits of the number you are dialing.  For example, to dial (540) 231-1234 from the Roanoke Cam...

  • Virginia Tech 5-Digit Dial Patterns

    Below is a chart that contains all the 5-digit dialing patterns for the Virginia Tech voice network.  5-digit dialing 10-digit telephone number VT Campus 1-xxxx 540-231-xxxx 2-xxxx 540-232-(0-8)xxx VT...

  • Accessing the Carilion Clinic Voice Mail System

    To access the Carilion Clinic voice mail system, please do the following:  Dial 540-224-4199. When prompted to access your mailbox, press # to do so.  When access to enter your extension, enter your 5...

  • Phone Display

    If you need to change or update your phone display, Start a Conversation with us and provide the extension and what you would like the display to read. ...

  • Mobile Phone Services

    The VTCRI does not provide mobile voice and data services.  However, if your lab or department within VTCRI / VT does wish to provide these services, you can learn more and review plan options here.  ...