Scheduling a FedEx pickup

2 Riverside Circle

• Place your package in the dock area pickup location
• Call FedEx at 1-800-463-3339, it is automated so speak clearly and slowly
• When prompted for why you are calling:
• Say: Schedule an express pickup (same day) if called before 2pm or ground pickup (next day)
• It will ask if your packages weigh more than 150 lbs. Say: No
• FedEx Account #: (the receptionist)
• Verify address of 2 Riverside Circle: Say: Yes
• How many packages? Are they ready? Confirm your pickup and receive your pickup number

4 Riverside Circle

 Follow above steps until the address verification step: Automatically defaults to 2 Riverside Circle: Say: No

• It will ask what the new address is.
• Residential or Commercial: Say: Commercial
• Does this location have a suite number: Say: No suite
• It will ask for the zip code: 24016 and then the address: 4 Riverside Circle
• First and last name of person sending: John Brown (must spell out each)
• Verify FBRI phone # 540-526-2500: Yes
•  Confirm your pickup and receive your pickup number