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Configuring Outlook on your Mac

Configuring MS Outlook (2016 and 2019) on your Mac for the first time:

  1. Open MS Outlook by selecting the Outlook if it is in your Dock. If it is not in your Dock, open Finder and then select Applications and finally select Microsoft Office.
  2. In the window that appears, enter in the email address you wish to add to Outlook. This will likely be your Research Institute email account so the format should be <username> Select Continue.
  3. If a browser window appears, you can safely close it. This is due to our backend having two different domains and one of them is Google maintained.
  4. Select Not Gmail? in the upper right hand corner of the Set up your email window from Outlook.
  5. Select Exchange from the window that appears.
  6. The settings should be set to the following:
    1. Method
      • Username and Password
    2. Email Address
      • <username>
    3. Domain
      • vtcri\<username>
    4. Password
      • Your Research Institute password
    5. Server (optional)
  7. Select Add Account and your email account will now be available in Outlook.
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  1. Gerald Martin

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