This section of the knowledge base will assist you with account and password issues.
If you have a new mobile phone and need to set it up for the DUO system, the following steps will get you started: On your computer, visit any .vt.edu webpage where you normally get the DUO notificati...
To resolve the following issue, please perform the following steps. MacOS 10.15 (Catalina) or higher: Open System Preferences. Navigate to Screen Time > Preferences > Content & Privacy. Set any Web ...
In line with University IT Security Policies / best practices and to better protect your accounts and FBRI digital assets, we have an account lockout policy enabled for all FBRI accounts. In the even...
In an effort to meet IT security best practices and to protect the assets of the Research Institute and Virginia Tech, FBRI accounts that have not accessed the network in 90 days will be marked for ex...
If you recently updated your password and you are an Apple user, you may receive an error the next time you log in that your Default Login Keychain Password is incorrect. The easiest method to do that...