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Network Access

This section contains articles related to accessing the VTCRI network.

  • VPN Access

    This will walk you through connecting to the VTCRI VPN in order to access documents, programs, and licenses on the VTCRI servers. Ensure that you are not currently connected to a VTCRI wired or wirele...

  • Accessing the Pulse / Edstrom System

    If you have been assigned access to the Pulse system for freezer and other equipment monitoring, you can access the system to review and silence alerts from inside and outside of the VTCRI network: IN...

  • Requesting New Access to a Server

    To maintain extra security in the environment, VTCRI IT Staff will need to give additional users access to a server.   Start a Conversation and provide the following details: Username: Your VTCRI User...

  • Changing your Edstrom Pulse Password/PIN

    To change your password and set your PIN: Password Go to: https://pulse.vtc.vt.edu Log in with your Username and current(temporary) password Select the Tools tab Select User Settings Enter your curren...

  • WAN Connectivity

    What is the WAN / Network connectivity on the VTCRI campus?  Local Area Network (LAN): At VTCRI, we offer both 5ghz and 2.4ghz wireless and 1gb wired ports to connect you to local resources. Wide Area...

  • Network Jack Isn't Working

    If you are plugged into a network jack in the VTCRI and it is not working and you cannot get to the network, the jack may be disabled.  Carilion Clinic has policies in place to limit access to unused ...

  • VPN Client Won't Install on Mac | OS X

    If you attempt to install the Cisco AnyConnect VPN client on your Mac and it complains that the software is already installed - but you don't see it in Applications - it could be the result of a faile...