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Account and Password Help

This section of the knowledge base will assist you with account and password issues.

  • *** HOW TO ESTABLISH, CHANGE, OR RESET YOUR FBRI (NOT VT PID) PASSWORD ***

    The FBRI password self-service tool allows you to reset your password should you forget it or if it expires.  Prior to using this service you need to enroll in the FBRI MYACCOUNT tool. STRONG PASSWORD...

  • Password Reset over VPN for Windows Machines

    If you are using a machine provided by the FBRI, you will be prompted to reset your password per our password policy.  If you follow the steps located at: How to Establish, Change, or Reset Your FBRI ...

  • Strong Password Tips

    FBRI and Univeristy password requirements: https://it.vt.edu/projects/accounts/passphrase.html  Minimum length should be at least 12  Number of special characters to include 1  Must contain both upper...

  • Change or Reset Your Eduroam Password

    Your Eduroam and VT (not FBRI) username and password is separate from your FBRI credentials and your VT PID.  To change your eduroam password:  Change or Reset Network Password  (For eduroam wireless ...

  • How to Reset your VT PID (not FBRI) Password

    Have you lost or forgotten your VT PID or Hokies password?   Click here to visit the account help site at Virginia Tech. Information regarding the different types of accounts provided by Virginia Tech...

  • Duo Mobile for Virginia Tech

    Duo Mobile is the Two Factor Authorization tool used by Virginia Tech to assist in securing access to sensitive University resources. In order to log into nearly all Virginia Tech Resources you will n...

  • Why do I Have Multiple Accounts (VT and FBRI)?

    At this time, Virginia Tech and the FBRI maintain separate account databases / directories and email systems.   Virginia Tech Email addresses: jqresearcher@vt.edu VTCRI Email addresses: jqresearcher@v...

  • Hokies Account vs PID

    Virginia Tech (not FBRI) offers two primary accounts:  1. PID: This is your first and primary VT username and is used to access many services on campus, including your Gmail and Google applications.  ...

  • Change or Reset Your Hokies Password

    HOKIES ACCOUNT: Your Hokies account, if one was enabled for you, or by you, is used to access the Virginia Tech on-line Exchange email, Office 365 applications, and to log into some computers on campu...

  • Account Expiration and Removal

    In an effort to meet IT security best practices and to protect the assets of the Research Institute and Virginia Tech, FBRI accounts that have not accessed the network in 90 days will be marked for ex...