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  • Wireless Network (Wifi)

    Wireless and wifi help.

  • Account and Password Help

    This section of the knowledge base will assist you with account and password issues.

  • Network Access

    This section contains articles related to accessing the FBRI network.

  • Email and Calendars

    This section contains common articles related to VTCRI email and calendaring.

  • Phone and Voice Services

    This section contains information related to voice and phone services at the VTCRI.

  • General Services

    This section provides information on many of the available Information Technology Services.

  • High Performance Computing and Clusters

    This section contains information about High Performance Computing (HPC) clusters and services.

  • Audio Visual Services

    This section contains information and resources for using and requesting assistance with Audio and Visual resources at t

  • Software

    This section contains articles and information related to obtaining, installing, and using software available at the VTC

  • Tips and Tricks

    This section provides information for common "tips and tricks" for using your PC, Mac, or mobile devices.

  • Troubleshooting, Errors, and Alerts

    This section provides information related to common errors and alerts as well as some basic troubleshooting techniques a

  • Secure Data and Computing

    This section provides information and resources for HIPAA, CUI, and Secure Research Environments. If you have a project

  • File Access and Services

    This section provides resources and information related to accessing and working with data on VTCRI systems.

  • Printing Services

    This section provides resources and information related to accessing and printing to VTCRI maintained printers.

  • Research Tools

    This section contains information and links to common research tools and services available from the VTCRI and Virginia

  • IT Resources

    This section contains articles and information related to general IT resources (non-category specific).

  • IT Policies

    This section contains articles relating to Acceptable Use and IT policies for the FBRI.

  • Virtual Machine Environment (VME)

    This section contains articles related to the FBRI Virtual Machine Environment (VME) for remote and dedicated work.

  • Requesting Access

    This section contains information for requesting access to the buildings, network, systems, and other resources.

  • Standard Workstations and Printers for Purchase

    This section contains articles describing the standard PC and Mac builds for the FBRI.

  • Pulse Environmental and Equipment Monitoring

    Access information as well as standard "Alarm Template" settings and basic use information.

  • Zoom

    Zoom Information Center

  • Jobs and Volunteering at the FBRI

    This section contains information related to volunteering at the FBRI.

  • Faculty and Staff

    This section includes resources and information related to faculty and staff needs at VTCRI.

  • Wage/Hourly Employees

    Information regarding on-boarding of student and non-student wage employees, emergency hire employees and how to enter t

  • HokieMart

    This section contains general information regarding HokieMart operations at the VTCRI.

  • Purchasing Card (P-Card)

    This section contains general information regarding University issued VT purchasing card.

  • EHS Training

    Information about EHS Training Opportunities and Troubleshooting

  • Resources

    This section contains access to commonly requested resources and information on how to use them.